PRIVACY NOTICE

CANAL DE COMUNICACIÓN CREATIVA, S.A. DE C.V. (hereinafter referred to as “Canal de Comunicación Creativa”), with its registered office located at Prolongación Paseo de la Reforma 115, Office 1005, Colonia Paseo de las Lomas (Santa Fe), Delegación Álvaro Obregón, C.P. 013330, Mexico City, Mexico (hereinafter referred to as the “Address”).
Canal de Comunicación Creativa respects your right to privacy and the protection of your personal data, which are protected by the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter referred to as the “Law”), its Regulations (the “Regulations”), and the Privacy Notice Guidelines published in the Official Gazette of the Federation on January 17, 2013 (the “Guidelines”), as well as other applicable legislation. You may access these legal provisions on the website of the National Institute for Transparency, Access to Information and Protection of Personal Data (hereinafter the “INAI”) at: www.ifai.gob.mx.
We inform you that any personal data obtained from operations that you request and/or enter into with Canal de Comunicación Creativa will be treated confidentially in accordance with the policies, principles, and guidelines set forth in the aforementioned legal provisions.

PERSONAL DATA CONTROLLER
The entity responsible for processing your personal data will be Canal de Comunicación Creativa, through its appointed representatives, who will directly collect or manage your personal data under the supervision of Lic. Martín Chávez, in order to handle your service request or formalize the hiring of any service.

REGISTERED ADDRESS OF CANAL DE COMUNICACIÓN CREATIVA
For all purposes related to this Privacy Notice, Canal de Comunicación Creativa designates the address stated in the first paragraph above as its registered address.

PERSONAL DATA REQUESTED
Canal de Comunicación Creativa will be responsible for collecting and, consequently, processing your personal data — specifically those necessary to fulfill your service request or to formalize the hiring of services. Canal de Comunicación Creativa may collect: (i) name; (ii) surname; (iii) address; (iv) phone number; (v) email address; (vi) service username; (vii) service access password; and (viii) data regarding content viewed within the platform.

PURPOSE OF PERSONAL DATA PROCESSING
The personal data you provide to Canal de Comunicación Creativa will be used strictly for the following purposes: Advertising, dissemination of promotional messages via SMS, email, and phone calls; Technical assistance through email and mobile calls; Promotions and commercial prospecting: emails, text messages, and/or phone calls to promote purchases with discounts; Information updates: emails or text messages informing audiences about improvements, new materials, updates, events, congresses, or platform/community surveys related to FamFlix; Social media promotion: emails, text messages, and/or phone calls.
For any purposes not necessary for the legal relationship established between you and Canal de Comunicación Creativa, you may refuse the processing of your personal data by submitting a written request stating your reasons for withholding such information, if applicable.
Once you provide your personal data to Canal de Comunicación Creativa, we assure you they will be stored in secure systems and locations to the extent permitted by technology, with controlled and restricted access. Canal de Comunicación Creativa implements appropriate security measures to ensure this protection.
Canal de Comunicación Creativa commits that both it and any third parties involved in any stage of the data processing shall maintain the confidentiality of your information, in accordance with applicable laws of the United Mexican States.

TRANSFER OF PERSONAL DATA
By this means, you acknowledge and accept that Canal de Comunicación Creativa may transfer your personal data to its parent, subsidiary, or affiliated companies under common control, or to any company within the same corporate group, which follow the same internal processes and policies. Such data transfers will be used solely for the purposes described in this Privacy Notice.
Furthermore, you understand and agree that Canal de Comunicación Creativa and/or the aforementioned entities may transfer your personal data to third parties contracted to perform certain business-related activities on behalf of Canal de Comunicación Creativa, in order to provide you with the best possible service.
In all cases, Canal de Comunicación Creativa will select trustworthy partners and require them, through legal agreements, to implement necessary security measures to guarantee adequate protection of your personal data. Any transfer of data will only be made for the same purposes established in this Privacy Notice.
Canal de Comunicación Creativa will require all third parties handling personal data to uphold equivalent levels of protection and confidentiality. If any provider fails to meet these obligations, Canal de Comunicación Creativa will take immediate corrective action.
You, as the owner of the personal data provided, accept such transfers under the terms of this Privacy Notice.
If you do not consent to the transfer of your personal data to the entities mentioned above, you may indicate your refusal through a written notice specifying your objection.

RIGHT OF ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION (ARCO RIGHTS)

As of January 6, 2012, you or your duly authorized legal representative may request from Canal de Comunicación Creativa, at any time, access, rectification, cancellation, or opposition to your personal data (“ARCO Rights”). To exercise these rights, you must submit a written request to the Address of Canal de Comunicación Creativa, to the attention of Lic. Martín Chávez, Monday to Friday from 9:00 a.m. to 2:00 p.m.
According to Article 29 of the Law, your request must include the following:
I. Your full name and address, or another means for communication;
II. A copy of a valid official ID, or, if applicable, legal power of attorney or signed authorization letter with two witnesses, including copies of their IDs;
III. A clear and precise description of the personal data in question;
IV. Any additional document or information that facilitates locating the data;
V. If the request concerns data rectification, the changes to be made and supporting documentation.
The obligation of access shall be considered fulfilled when your personal data are made available physically or electronically (via copies or documents).
Canal de Comunicación Creativa will have 20 (twenty) days to inform you of its determination and, if applicable, will execute the action within 15 (fifteen) days after notifying its response. You will receive a written report to the address or by the method specified in your request.
You are also entitled to file a Data Protection Procedure before the INAI within 15 (fifteen) days following receipt of the response, or within the legal timeframe if no response is received.

CONSENT
By accessing and/or registering through the Canal de Comunicación Creativa website (confirm if not FamFlix), you grant full and unrestricted consent for Canal de Comunicación Creativa to process your personal data in accordance with this Privacy Notice.
Without prejudice to your rights under the Law, Regulations, and Guidelines, you may revoke your consent for data processing at any time and free of charge. To revoke consent, please send an email to [email protected] including: i) a scanned copy or photo of valid identification confirming account ownership; ii) a brief explanation of your request for revocation. The revocation will be processed within 20 business days, and you will receive confirmation via email once completed.

OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA
If you wish to limit the use or disclosure of your personal data (other than exercising ARCO Rights or revoking consent), you may: i) Register with the Public Consumer Registry under the Federal Consumer Protection Law, and the Public Registry of Users as applicable.
If you wish to stop receiving communications or promotions from Canal de Comunicación Creativa, please email [email protected] specifying your request.

MODIFICATIONS TO THE PRIVACY NOTICE
Should any change or modification be made to this Privacy Notice, Canal de Comunicación Creativa will notify you by one or more of the following means: i) standard mail; ii) email; iii) notice on the website http://www.famflix.mx; iv) telephone call; v) publication in a national newspaper. You have the right to express your objections to such changes; however, if no written objection is received, it will be understood that you accept the modifications.
Canal de Comunicación Creativa reserves the right to modify this Privacy Notice at any time. Any updates will be communicated through the channels mentioned above.